CCPA Compliance

The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service

Data Rectification

You can use the link below to update your account data if it is not accurate.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you.

Do not Sell My Personal Information

You can submit a request to let us know that you do not agree for your personal information to be collected or sold.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Products

No coating. Our paper is made of unbleached long pulp fibers which are pressed very hard at the end of the paper making process to leave a hard & shiny finish. The long fibers make the paper more flexible and the smooth finish makes it more moisture resistant than basic paper like newsprint or copy paper.

Yes, and in fact many users report that they don’t feel the heat which is a plus. Might take a few pickups to get use the different texture of the bag.

If the poop has a shape then you can scoop it with a PoopShark bag. Otherwise, best to use a bag destined for the trash (used bread bag, used grocery bag, etc) or a plant-based bag.

It can tear if you scrape the ground with it. You may need to be a bit more gentle than what you're use to with plastic bags. 

No. What makes it easier for the environment also makes it not so good in water. But the material does not need to be completely waterproof to be poop-proof. Please do not use in wet conditions—heavy rain, deep snow, upset tummies. We recommend carrying a bag destined for the trash (empty bread bag, grocery bag, etc) in case of emergency.

We know most people are use to doing that but probably not. There is just enough paper to twist or roll to close. We’ve made the size as efficient as possible—scoops most sizes but does not waste paper.

We are developing a sterilizable pouch to carry used bags in. Sign up to get notified when that’s ready.

Yes, though care should be taken because there can be pathogens that are harmful to humans. The compost should not be used on food crops but are fine for shrubs & trees. There are companies that make composters/digesters specifically for dog waste and the USDA has instructions for kennels. Rose Seeman has done extensive investigations into this issue in North America and has written this guide: https://newsociety.com/books/p/the-pet-poo-pocket-guide.

Shipping Policy

Anywhere in the United States currently. We hope to ship to more locations soon. Sign up for our alerts to be notified.

Orders usually leave our warehouse the next business day. Transit time is usually 2-4 days via USPS. We work with a great family owned warehouse in PA.

What is your return policy?

We're happy if you're happy! If not we can refund the purchase price for your PoopShark products within 30 days when buying online. Please let us know at hello@poopshark.com

If purchased from a retail partner please see the retailers policy.

FAQs

What is your return policy?

We're happy if you're happy! If not we can refund the purchase price for your PoopShark products within 30 days when buying online. Please let us know at hello@poopshark.com

If purchased from a retail partner please see the retailers policy.